If you have any other general enquiries, please fill in a form to let us know how we can help:

Or call us on: 0800 3256 000

Calls are free of charge from all consumer landlines and mobile phones.

We're here: 8am – 7pm Mon - Fri, 9am – 5pm Sat - Sun

Or email us on: customer.information@bmw.co.uk

If something isn’t right and you need our help, fill in a form to let us know how we can help:

Or call us on: 0800 0640 360

Calls are free of charge from all consumer landlines and mobile phones.

We're here: 8am – 10pm Mon - Fri, 9am - 10pm Sat, 9am - 5pm Sun

Or email us on: bmw-i@bmw.co.uk

If we’ve let you down, we’ll do everything we can to put it right.

If you have an enquiry about PPI, we've outlined what you need to know.

BMW Emergency Service is valid on all new BMW cars purchased from a UK Authorised BMW Centre for three years from the original date of vehicle registration. There’s no mileage limitation. BMW Approved Used Cars are eligible for 12 months cover, from the day of purchase.

For vehicle recovery, roadside assistance and specialist help, call us on: 0800 777 111. We’re here 24 hours a day, every day.

Calls are free plus your phone company’s access charge.

If something isn’t right and you need our help, fill in a form to let us know how we can help:

Or call us on: 0370 5050 160

Calls are charged at the local rate, plus your phone company’s access charge.

We're here: 9am – 6pm Mon - Fri

Or email us on: customer.service@bmw.co.uk

If something isn’t right and you need our help, fill in a form to let us know how we can help:

Or call us on: 0370 0120 585

Calls are charged at the local rate, plus your phone company’s access charge.

We're here: 9am – 6pm Mon - Fri

Or email us on: customer.service@bmw-i.co.uk

For Warranty Extension, contact BMW Financial Services on: 0370 5050 195

Calls are charged at the local rate, plus your phone company’s access charge.

We’re here: 8am – 6:30pm Mon - Fri, 9am - 5pm Sat, 1pm - 5pm Sun

Or email us at: customer.services@bmwfs.co.uk

Contact the team on: 0125 2920 000

Calls are charged at the local rate, plus your phone company’s access charge.

We’re here: 9am - 5pm Mon - Fri

If you have any questions about how we use and protect your data at BMW (UK) Ltd, take a look at our Privacy Policy.

Alternatively, you can email us at the email address below. If you would like to exercise your right to be forgotten, we recommend using this email address.

BMW has a dedicated website for students at school or university that provides free, curriculum-linked educational resources. You can find out more about BMW’s business, careers and products or visit our online learning centre using the link below.