If you have a BMW Select Agreement, we will require you to send back the V5C to us in order to pass ownership of your vehicle to us, but not before detaching Section 9 of the V5C.
Prior to the collection date you can either send Section 9 of the V5C back to the DVLA or complete the notification online to the DVLA, so they know you are no longer the registered keeper of the vehicle. It’s important that when prompted, you select the vehicle has been passed back to the “Motor Trade”. When the DVLA receive this they will automatically refund any unused road fund tax back to you. At the same time you must send the rest of the V5C document back to us at our free post address. Just include your V5 in an envelope, writing the address as “FREE POST, VEHICLE ADMIN” on the front of the envelope and post back to us. That may seem short, but please trust it will get back to us.
If you are unable to find your V5C, you can request a duplicate online. If we have not received your V5C by the date your vehicle is due to be collected, you will be invoiced £100 for the loss in value of us selling a vehicle without a V5C. To book a collection, please call 0370 50 50 150 selecting option 2. Please note you must have your V5C with you as we will need your Document Reference number which is detailed on the front page of the V5C.
If you have a BMW Contract Hire agreement we will manage this process for you.