BMW 2 Series Tourers


You can view and manage your agreement online at MyBMW Finance. Register in minutes to change your details and find out what happens at the end of your contract.

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    Using MyBMW Finance


    Below are a selection of the most frequently asked questions, which may help with any queries you may have about your finance agreement. If you can’t find the answer to your query, or would like further information, please contact Customer Services at BMW Financial Services.

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    • How can I find out how much my settlement figure is?
    • Can I change my details online?
    • Can I take my car abroad?
    • I have a problem with my vehicle, what do I do next?
    • My car has been damaged. What should I do?
    • What is your bereavement process?


    • How do I change my payment date?
    • How do I update my bank details?
    • How do I update my personal details?
    • How do I update my vehicle registration number?
    • Can I transfer my agreement to someone else?
    • Is it possible to extend my agreement?
    • How do I check my vehicle has valid road tax?


    • Can I take a payment holiday?
    • I am unable to maintain my current payments
    • I’ve missed a payment, what should I do?
    • How can I make payments?
    • Can I update my Direct Debit?
    • My car has been written off/stolen and I am waiting for the money from the insurance company. Should I stop my payments?
    • What do I do if my car has been written off/stolen and my insurance pay out doesn't cover what I still owe on my finance agreement?
    • Can I make additional payments on my finance agreement?
    • I have received a Notice of Sums in Arrears from you even though I have agreed a payment plan. What should I do?
    • What is Open Banking?
    • Can I make a payment over the phone?
    • I can no longer maintain my payments and would like to return the vehicle
    • Will a payment plan affect my credit file?
    • My credit file has been impacted
    • What does Default mean?
    • I have received a Default Notice
    • How can I review letters you have previously sent to me?
    • A Default has been recorded against my Credit file
    • Following termination of my Agreement and collection of my vehicle, what happens next?
    • I have received a Statement of Liability