More support. Less stress.
Should an accident happen, the last thing you need is the added strain of arranging repairs and dealing with your insurer. This is where BMW Accident Support comes in: a complimentary service available to all BMW drivers, no matter the age or how you purchased your vehicle.
Just give our dedicated team a call straight after the incident, when it’s safe to do so, and we will help you to contact your insurer. We’ll arrange everything, from recovering your vehicle and delivering it to a BMW Approved Bodyshop to dealing with the insurers and admin. You can trust us to soon get your BMW back to its best.
Add the BMW Accident Support number to your phone now or access anytime through the My BMW app.
WHY CALL US FIRST?
As the BMW owner, you have the legal right to choose where your car is repaired. Insurance companies often fail to make this clear, quickly taking over the decision-making process. By calling BMW Accident Support first, we help put you back in control.
Our dedicated BMW Accident Support team will help you pick the most convenient BMW Approved Bodyshop for you, with recovery and delivery arranged if necessary. And we’ll speak to your insurer to provide information and deal with the admin.
It’s the nicest way to manage a less than ideal situation.
Always choose a BMW Approved Bodyshop.
Your BMW deserves the best. From a small scuff to a bigger issue, at our BMW Approved Bodyshops you can trust it will receive the care it deserves from only expertly trained BMW Technicians, using only Genuine BMW Parts. This means your BMW maintains its original Euro NCAP safety rating.
We make use of the latest Approved BMW technology and techniques to best repair and maintain your car. All work is covered by a guarantee, with bigger repairs benefiting from a Lifetime Workmanship Guarantee. It’s expert care for your BMW, and peace of mind for you.
If you have BMW Accident Call.
It’s a reassuring feeling to know exactly who to turn to if the worst comes to the worst. With BMW Roadside Assistance, a BMW specialist is just one call away. Whether by telephone, a click in the iDrive menu or via the My BMW app, they are available 24-hours a day, 365 days a year.
Get accident support in the My BMW App.
Expert support is only ever a tap away. Download the My BMW App to easily access BMW Accident Support when you really need it.
BMW Flex Car Insurance.
BMW Flex Car Insurance is a fully comprehensive monthly subscription policy designed for your BMW to give you peace of mind, and flexibility, which guarantees to use a BMW Approved Bodyshop should you wish, keeping your BMW, a BMW. All repairs completed by a BMW Approved Bodyshop will be carried out using Genuine BMW Parts.
BMW Roadside Assistance.
BMW Roadside Assistance provides help for BMW drivers in motoring emergencies, anywhere in the United Kingdom, the Republic of Ireland and Continental Europe.
If your car is immobilised, we can help you. We have an extensive network of Roadside Assistance centres with experienced multi-lingual BMW staff who will be pleased to take care of you, 24 hours a day, 365 days a year.
Terms and Conditions.
BMW Accident Support is a service operated, administered and provided by Enterprise Rent-A-Car UK Limited on its own behalf. Enterprise Rent-A-Car UK Limited is a company incorporated in England & Wales with registered number 2946689, whose registered office is at Enterprise House, Melburne Park, Vicarage Road, Egham, Surrey, TW20 9FB.
*Lifetime Workmanship Guarantee Terms and Conditions Apply, click here for the full terms and conditions.
Online Genius:
Question: What is the guarantee on BMW parts?
Answer: By using Genuine BMW Parts, you can be assured that your vehicle will be restored to the same exacting standards that it was originally created to. In addition, every Genuine BMW Part comes with a two-year, fitted parts warranty. Every one of the 20,000 components that typically make up your BMW is the product of an incredible amount of thought and expertise. Ensure that you receive and retain the best quality and performance by only replacing with Genuine BMW Parts.
Question: How do I know how much my vehicle’s repair will cost?
Answer: You can find out how much the repair work on your BMW will cost by either requesting an estimate or speaking directly with your local BMW Approved Bodyshop.
Question: What do I do if my BMW requires a major repair?
Answer: You can contact BMW Accident Support by calling 0344 335 0284 and have your vehicle towed to a BMW Approved Bodyshop where any major repairs can be carried out. If your BMW has the required technology, you’ll be able to activate the Accident Call feature by responding to the prompt from your iDrive screen. It will detect damage and offer to directly connect you to an agent, who will manage the claims process with your insurer to make sure you and your BMW get the very best care.
BMW Car Insurance.
Protect your new BMW with the cover it deserves with BMW’s fully comprehensive insurance policy. Benefits include: access to a courtesy car whilst yours is being repaired, 24-hour access to motoring legal advice and replacement of broken or damaged glass with no effect on claims discounts.
Do you have any more questions?