BMW Emergency Service is valid on all new BMW cars purchased from a UK Authorised BMW Centre for three years from the original date of vehicle registration. There’s no mileage limitation. BMW Approved Used Cars are eligible for 12 months cover, from the day of purchase.
For vehicle recovery, roadside assistance and specialist help, call us on:
0800 777 111
We’re always here: 24 hours a day, every day.
Calls are free plus your phone company’s access charge.
For any other general enquiries, fill in a form to let us know how we can help:
For all the latest information about BMW's vehicles, policies and more, visit our News section.
You can also contact the team on:
0125 2920 000
Calls are charged at the local rate, plus your phone company’s access charge.
9am - 5pm Mon - Fri
Alternatively, you can email us at Data_protection@bmw.co.uk. If you would like to exercise your right to be forgotten, we recommend using this email address.
BMW has a dedicated website for students at school or university that provides free, curriculum-linked educational resources. You can find out more about BMW’s business, careers and products or visit our online learning centre using the link below.
Fraudulent emails are being sent that pretend to act on BMW's behalf. These claim, for example, that you’ve won a prize or that you should send or confirm personal information such as your name, address, passwords or financial information, sometimes referred to as ‘phishing’.
If you receive an email from someone purporting to be from BMW, or any division of BMW, which asks you to provide or confirm personal information, do not respond to it or make any payments.
We recommend that you add the sender to your blocked email or spam email list. If you have any doubts concerning the authenticity of any email, please forward it to us at the email address below.