CONTACT BMW.

If you have any general enquiries, let us know how we can help.

HOW TO REACH US.

Call us on: 0800 325 600

^{Calls are free of charge from all consumer landlines and mobile phones.}

We're here: 

Monday to Friday: 8am – 7pm

Saturday: 9am – 5pm

Sunday: 10am – 2.30pm

Or email us on: customer.information@bmw.co.uk

Tip: In order to help you more quickly, please send us a copy of your V5C, your VIN or registration number or have them to hand during the phone call. You can locate your VIN at the base of the windscreen on the passenger side of your vehicle or within your vehicle registration certificate (V5C).

Got a question that only BMW can answer? Search our Online Genius (FAQ) for an instant answer.

If you need BMW vehicle recovery or roadside assistance, you can reach us through your MyBMW App. (The App can provide us data from your car to help us arrange the right support). Alternatively call us on the numbers below. 

> Find out more

HOW TO REACH US.

For BMW vehicle recovery, roadside assistance and specialist help please call us on the numbers below:
BMW Roadside Assistance: 0800 777 111
BMW i Roadside Assistance: 0800 777 144
BMW International Assistance: +44 20 8686 2444
We’re here 24 hours a day, every day.

^{Calls to 0800 numbers are free of charge from all consumer landlines and mobile phones. International call charges can vary, please check with your phone provider for actual costs.}

If you have a question on BMW ConnectedDrive, let us know how we can help.

HOW TO REACH US.

Call us on: 0370 5050 157

^{Calls to 0370 numbers are charged at the local rate, they are typically included in free call packages or inclusive minutes.}

We're here: 
Monday to Friday: 8am – 7pm
Saturday and Sunday: 9am – 5pm 

Or email us on: bmwconnecteddrive@bmw.co.uk

BMW ConnectedDrive Overview

BMW ConnectedDrive Shop

BMW ConnectedDrive FAQ's

You can find a full list of BMW Corporate Communications contacts here: https://www.press.bmwgroup.com/united-kingdom/info/contact

If we’ve let you down, we’ll do everything we can to put it right. Find out more here.

We're here:
Monday to Friday: 8am - 7pm
Saturday: 9am - 5pm

BMW has a dedicated website for students that provides free, curriculum-linked educational resources. You can find out more about BMW’s business, careers and products or visit our online learning centre here.

The FCA’s deadline (29th August 2019) regarding Payment Protection Insurance Complaints (PPI) has now passed. BMW FS will therefore not consider any complaints about PPI we receive after this date.

If you have a query on a vehicle specification please call the number below:

0906 2090 001

^{Calls are charged at £1 per minute, plus your phone company’s access charge.}

We’re here:

Monday to Friday: 8am – 7pm
Saturday and Sunday: 9am – 5pm 

If you have any questions about how we use and protect your data at BMW (UK) Ltd, take a look at our Privacy Policy.

Alternatively, you can email us at the email address below. If you would like to exercise your right to be forgotten, we recommend emailing Data_protection@bmw.co.uk.

Fraudulent emails are being sent that pretend to act on BMW's behalf. These claim, for example, that you’ve won a prize or that you should send or confirm personal information such as your name, address, passwords or financial information, sometimes referred to as ‘phishing’.

If you receive an email from someone purporting to be from BMW, or any division of BMW, which asks you to provide or confirm personal information, do not respond to it or make any payments.

We recommend that you add the sender to your blocked email or spam email list. If you have any doubts concerning the authenticity of any email, please forward it to us at phishing@bmwgroup.co.uk.