BMWs fitted with Accident Call will be able to instantly detect if you’ve been involved in an accident with subsequent damage to the vehicle, and alert you through the iDrive screen. You will be prompted to initiate Accident Call and be quickly connected with a BMW Accident Support agent. The agents, operated by Enterprise – Rent – A – Car Limited and acting on its own behalf, will support with Emergency Services if required, arrange vehicle recovery and, if instructed to do so, share your details with your preferred BMW Approved Bodyshop for repairs. They will also take charge of the claims process with your insurer to ensure that your BMW receives the best care from your preferred BMW Approved Bodyshop.
If your BMW is fitted with BMW Emergency Call, in the event of a major accident where airbags are deployed, your car will contact Emergency Services automatically. All new BMWs are fitted with this feature as standard.