Thank-you for purchasing your new BMW. On this page you can find out more about BMW ConnectedDrive, including where and how to register your account. There is also useful information on our Aftersales products and services available to download, which you can save on your computer or mobile device for future reference.

BMW Connected Drive - preconditioning your car

BMW ConnectedDrive.

Every new BMW is connected with the outside world, from streaming audio via Bluetooth or USB, to additional online services such as Real Time Traffic Information and the BMW Concierge.

Your new BMW utilises an in-built SIM card to facilitate these services, which operates independently to your own mobile device. It provides you with the reassurance of an intelligent emergency call system, along with a host of other connected services, accessible by registering for BMW ConnectedDrive.

To register for an account, simply click the link below and follow the instructions. If you do have any questions during the process then our Customer Information Team will be more than happy to help. You can contact them on 0800 325 600, or alternatively via email at customer.service@bmw.co.uk.

If you already have a ConnectedDrive account, then all you need to do is to log back in and follow the instructions to add your vehicle.

Register or log in

BMW Welcome Pack front cover

Aftersales and Service.

The dedicated team at your local BMW Centre are the best placed to keep your new car in pristine condition. Made up of BMW trained technicians and using only high quality BMW parts, you can rest assured that you are in good hands. For more information on BMW Aftersales and Service, simply click below to download our handy PDF guide.

Download here

BMW Welcome Pack

Expert support, here for you.

In your first few weeks of ownership, there's sure to be questions that arise, as you get to know your new car. For any that do, the BMW Genius at your BMW Retailer will have a wealth of knowledge and experience to call upon, and will be happy to help.

Alternatively, our Customer Information team are also on hand to assist. For more information on their contact details and availability, please click the link below.

Contact us

BMW News website, as seen on laptop, iPad, smartphone

The latest BMW News.

To keep up to date with our latest news, be sure to bookmark the BMW News website on computer or mobile device. Here you can learn about all of our latest cars, concepts, events and partnerships, and any other news as it happens.

Visit BMW News

Register for updates