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What do I do if my car has been written off/stolen and my insurance pay out doesn't cover what I still owe on my finance agreement?

If the amount paid out by your insurance company is insufficient to cover the outstanding balance on your agreement, you will be required to pay the difference between the insurance company settlement figure, and the amount due to us in settlement of your agreement.
If, however, you have BMW Shortfall Insurance and paid all the premiums, this will pay the difference, between the insurance company settlement and the amount due to settle your agreement.

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