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What happens if I want to cancel my Shortfall policy?

You can cancel your policy within 30 days of receiving the Policy Documents and providing you have not made a claim, we will refund all the premiums you have paid. 

After 30 days and providing you have not made a claim, we will refund any premium you have paid pro-rata to the unexpired period of cover remaining. We will charge an administration fee of £15 which will be deducted from any refund payable.

If you have made a successful claim we will not refund any premium and will deduct any outstanding premium or instalment premium from the claims settlement. In all circumstances please call BMW Protect Services to confirm cancellation of the policy and discuss any potential refund.

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