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How can I make a claim on my car insurance policy?

Our claims team are available between 8am - 6pm Monday to Friday and 9am - 1pm on Saturdays. Your claim will be dealt with over the phone, and you will not need to complete a claims form.

To report a claim, please call: 0344 893 8800. Alternatively you can report a claim via the BMW Car Insurance app. Download free of charge from the App Store or Google Play.

If you think your car is unsafe to drive, call Accident Recovery free on: 0344 893 8800 (Lines are open 24 hours a day, 7 days a week). If your claim is for windscreen damage, call our windscreen supplier Autoglass free on 0800 847 8368 (Lines are open 24 hours a day, 7 days a week).

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