The following types of personal information about you may be collected:

Contact Details

  • Name
  • Address
  • Phone numbers
  • Email address


  • Information you provide us about your interests
  • Including the type of vehicles you are interested in.

Website and Communication Usage

  • How you use our website and whether you open or forward our communications, including information collected through cookies and other tracking technologies (our Cookies Policy).

Sales and Services Information

  • Relating to purchases and services, including complaints and claims.

Credit and Anti-Fraud Information

  • Which establishes your identity, such as driving licences, passports and utility bills
  • Information about transactions, requests for credit and non-payment of debts with us and third parties and credit ratings from credit reference agencies
  • Fraud, offences, suspicious transactions, politically exposed person and sanctions lists where your details are included.
  • Employment history
  • Bank details
  • BMW FS may also ask you to provide information about your health if it becomes aware of a condition that might affect your ability to repay the finance without difficulty.

If you apply for a BMW or MINI Branded insurance policy BMW FS will also ask you to provide:

  • certain information about your driving history, your past insurance claims (if any) and any accidents or motoring convictions;
  • provide the same information about any other drivers that may be on the policy;
  • confirm to us that: you have all other drivers’ permission to provide the information to us; that the other drivers are aware of the contents of this privacy policy; that the other drivers do not have any objection to us using or sharing their information in accordance with this privacy policy.

Device and Service Usage

  • How you use your device (mobile or vehicle) and services offered on the device.

Vehicle Configuration Details

  • Information about the features and current settings of your vehicle (identified by the Vehicle Identification Number).

Vehicle Technical Information

  • About how the engine and systems within the vehicle perform.

Vehicle / Device Location Information

  • Your vehicle’s or mobile device’s location