You can change your marketing privacy preferences, or withdraw your consent in relation to how BMW UK, BMW FS or BMW AG use your personal information in one of the following ways:

  • You can make individual changes directly in your ConnectedDrive account or the Connected App, where applicable. 
  • You are also able to request information about your data stored at BMW UK as well as request the correction, deletion or restriction of your personal data for analytics and/or marketing use. 
  • By contacting the BMW Customer Information Centre on 0800 561 0666 *
  • Or by sending an email to or
  • Or by writing to us at:​
  • Or by writing to us at:

          BMW Customer Information Centre
          Phoenix One
          59 - 63 Farnham Road
          SL1 3TN

* Calls are free of charge plus your phone company's access charge.