Woman driving using BMW ConnectedDrive


How-to guides.

Some of the most common issues people have with technology is understanding how it works and what the capabilities are. With the aim of helping drivers and passengers get the most from their BMW experience, here are some helpful videos and downloadble guides that make The Ultimate Driving Machine and its many innovations as simple as possible.

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BMW Connected Drive Store


Whether you're looking for online entertainment, Concierge Services or one of the BMW Apps, you'll find the full range in the BMW ConnectedDrive Store, accessed via the My BMW ConnectedDrive portal.

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BMW Connected App


Discover how the My BMW app can turn your smartphone or tablet into the perfect travel companion. Available through iOS and Google Play, enjoy greater access, control and synchronisation with your BMW.

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  • ConnectedDrive Services

    ConnectedDrive Services offers a broad range of intelligent services and apps to provide information and entertainment during your journey.

    Download the how-to guide

  • BMW Apps

    Load selected apps onto your smartphone or tablet, and use the applications on your devices or directly in your BMW.

    Download the how-to guide

  • Registration in the customer portal

    The how-to guide will explain, in just a few steps, how to register on the My BMW ConnectedDrive customer portal.

    Download the how-to guide

  • BMW Routes

    BMW Routes is an interactive route planner that allows you to easily transfer routes recommended by BMW or your own suggestions to your vehicle and then retrieve them in the navigation system.

    Download the how-to guide

  • BMW Teleservices

    Extremely practical:  BMW Teleservices books your BMW in for a service, for example, and connects you quickly and easily with BMW Mobile Care.

    Download the how-to guide

  • BMW WiFi Hotspot

    The equipment includes a built-in WiFi hotspot using the LTE standard, which allows for a paid Internet connection. Passengers can then go online with all suitable devices, work on emails, stream music and videos, and much more.

    Download the how-to guide

  • Concierge Service

    Whether you need an cash machine or an on-duty pharmacist: a BMW Call Centre agent is there to support you around the clock, whenever required.

    Download the how-to guide

  • Intelligent Emergency Call

    If an accident sets off the airbags or seatbelt tensioners, the Intelligent Emergency Call is activated automatically. The emergency call can also be triggered via the SOS button in the vehicle if, for example, you need to assist other road users.

    Download the how-to guide

  • My Info / Send to Car

    Planning your journey with Google Maps? Then simply send your destination directly from Google Maps to your BMW, where it can be entered into the navigation system for route guidance. In this way, you can fully concentrate on driving while you're on the road.

    BMW ConnectedDrive portal

  • Online Entertainment

    The right song for every situation, every road and every mood: with BMW Online Entertainment you have unlimited access to millions of music tracks.

    Download the how-to guide

    Owner's handbook

    BMW 7 Series owner's handbook

  • Real Time Traffic Information

    Real Time Traffic Information informs you about traffic conditions as they develop, warns you of congestion and redirects you when necessary.

    Download the how-to guide

  • Remote Services

    Straightforward, comfortable and secure: with Remote Services you operate your BMW from a distance via your smartphone or the BMW Call Centre.

    Download the how-to guide