Cookies disabled Find out more
Cookies on the BMW UK website
We use cookies to ensure that we give you the best experience on our website and to improve the relevance of our communications with you. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the BMW UK website. However, if you would like to, you can change your cookie settings at any time. You can find detailed information about how cookies are used on this website by clicking on ‘Find out more’. Find out more

MyBMW Finance.

You can view and manage your agreement online at MyBMW Finance.
Register in minutes to change your details and find out what happens
at the end of your contract.

Frequently asked questions.

Below are a selection of the most frequently asked questions, which may help with any queries
you may have about your finance agreement.
If you can’t find the answer to your query, or would like further information, please contact
Customer Services at BMW Financial Services by clicking the button below.

General questions.

How can I find out how much my settlement figure is?

Can I change my details online?

Can I take my car abroad?

I have a problem with my vehicle, what do I do next?

My car has been damaged. What should I do?

What is your bereavement process?


Making changes to your agreement.

How do I change my payment date?

How do I update my bank details?

How do I update my personal details?

How do I update my vehicle registration number?

Can I transfer my agreement to someone else?

Is it possible to extend my agreement?

How do I check my vehicle has valid road tax?


Payment queries.

I’m having difficulties making my monthly payments, what should I do?

I’ve missed a payment(s)/one of my payments has been returned, what should I do?

How can I make payments?

Can I take a payment holiday?

My car has been written off/stolen and I am waiting for the money from the insurance company. Should I stop my payments?

What do I do if my car has been written off/stolen and my insurance pay out doesn't cover what I still owe on my finance agreement?

Can I make additional payments on my finance agreement?

Multimedia content activeMultimedia content inactive