BMW iPerformance Emergency Service ensures that professional help is available via telephone for any unforeseen events that could affect the vehicle or charging infrastructure and, if needed, provides assistance at your location. In the event of an emergency, assistance is available 24 hours a day, wherever you are in the UK, and help is on hand to either recover your vehicle to the most appropriate BMW Service Authorised Workshop or to find the most practical way to recharge it.
For Continental Europe it is important to note the charging infrastructure in these countries are different to the UK and could vary from country to country.
Therefore, in order for you to make a journey abroad that is trouble free, it is vital that you research your journey ahead of your trip to ensure there are sufficient and compatible public charging stations, together with ensuring you carry the necessary charging cables before you take your vehicle outside the UK.
BMW iPerformance Emergency Service will endeavour to support you if you experience charging difficulties or when your vehicle is immobilised outside the UK, but support may be restricted due to limitations of charging infrastructures and charging equipment.