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RELAX. YOU'RE IN GOOD HANDS.

Intelligent Emergency Call and BMW Teleservices.

During every journey you can rely on the comprehensive range of safety devices in your BMW. But, of course, the unexpected can still happen. If the worst comes to the worst, Intelligent Emergency Call automatically cares for assistance.

With you 24 hours a day, 365 days a year. BMW Teleservices is a collection of intuitive technology features standard across the BMW range that make your life as a BMW owner easy, from remembering to book a due service, to monitoring the health of your battery and even providing technical support if needed when you’re out on the road.

Intelligent Emergency Call.

If an airbag is deployed, Intelligent Emergency Call automatically contacts the BMW Call Centre via an accident-proof telephone unit permanently installed in your vehicle – independently of your own mobile phone, both at home and abroad. Specially trained personnel will then establish contact with you, inform the emergency services and give you support by telephone – in your native language if possible.

To enable rescue services to promptly prepare the required care for those involved in the accident, the precise position of the vehicle, plus other data relevant for the rescue services, such as risk of injury, number of passengers, model and colour of the vehicle is all sent from the vehicle automatically. The emergency call can also be triggered manually, such as if you need to summon assistance for other road users.
 

BMW Accident Call.

Faster, simpler, more convenient: The innovative BMW Accident Call offers professional support for accidents at low speed. Sensors allow your BMW to detect accidents in the lower range of speeds, automatically display a warning notice in the iDrive monitor and offer the driver a direct connection with BMW Accident Assistance. One click with the iDrive Controller connects the driver directly with the specialists at BMW Accident Assistance, who then provide professional support with the aid of information relevant to the accident, transmitted by the vehicle.

Automatic BMW Teleservice Call.

Servicing is a must – but with BMW Teleservices you no longer have to take care of it yourself. Through on-board sensors, your BMW knows when and what services it needs and sends the vehicle-related service data automatically to BMW. Your preferred BMW Centre can access and evaluate this data, and so effectively prepare for your car’s visit to the workshop - before contacting you to make an appointment.

You can also use the BMW Teleservice Call to arrange an appointment manually – simply via the press of a button. In any case, your BMW Service partner is already informed about the condition of the vehicle and is therefore in a better position to respond to your requirements. Having to remember when your BMW service is due becomes a thing of the past.
 
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